Frequently asked questions.

How it works

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How do I get started?

It’s simple! Either schedule a demo or pick a template and checkout. Once we have your order our 5 step process will begin and we will build your site.

Do I need to install anything?

Your website will be edited through your internet browser.  You do not require any other software.

What assets do I need to provide?

There are several things we'll need to build your site for you, these include your logo, domain name and images of yourself and your properties/projects and some copy.  But don't worry, we'll manage collecting all these things during our 5 part build process.

What if I don’t have some of the assets I'll need?

If you don't have a logo, colour scheme, or anything else, don't worry. Get in touch and we'll guide you through getting everything in place.

How long does it take to build and launch my site?

We try to keep our turnaround time around 2 weeks, but sometimes it can be longer if we receive a large influx of orders all at once. You can keep an eye on this by checking the bar at the top of our website for a current estimate. If you’d like to confirm an exact timeline with us before purchasing, feel free to contact us.

Can you add some of my pages later?

Yes, there is no rush to get every up and running all at once. It's best to get your site live quickly, and then add to it incrementally over  time.

Can you connect to my domain and launch my website?

Yes, we can help you purchase a domain, or use one that you currently own.  Provide us with the login details and we'll connect it for you.

Will I be able to make updates to my site in the future?

Yes! After we build your site, we’ll give you access to a back-office that makes it simple to make updates to your own website. Full training will be provided, and we're always on hand if you have any issues!

Do you offer website support after building my site?

Yes! We'll look after every technical aspect of the site, you just need to post updates to your projects etc. as they happen.

Site customisation

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Which template design should I choose?

Choosing a template is all about picking the style that most closely matches your business. And don’t worry–we can make tweaks to colours, fonts, images and icons. All templates have the same functionality, so just pick the one that takes your fancy as a starting point.

Can I change my design choice after purchasing?

Yes, we'll book a meeting with you to discuss getting your site live. If you've decided that you'd prefer a different starting template, just let us know.

Can the colors of a template be changed?

Yes! We can change any of the colours you see in the template to match your brand colours. We can even help you pick colours if you’re not sure what you want.

Do I need to provide photos?

You'll certainly need to provide us with photos of your projects and your team members, but we can help you select some tasteful (non-cheesy) stock photos for the rest of your site.

Do you provide stock photos?

Yes! we can do that. There are a number of sites on the internet that provide excellent free-to-use imagery (unsplash.com, pexels.com etc). We're happy to pick out some tasteful imagery for you!

How flexible are the template layouts?

Everything is put in the right place for you, but you can toggle them on or off if they are not needed.  e.g. Not yet blogging? toggle it to off and it disappears from the site.

Is it possible to have a blog using your templates?

Yes! Blog functionality is built into every site and is very easy to manage. We can even display your latest blog posts right on your homepage.

Can I add more pages to my site later?

Yes! It's simple to add new pages. Just click 'Add new page' and fill out the form, and it will build itself. There are some basic controls to pick pre-set layouts and tweak things should you wish. If you need any help, we're always s available to guide you through it.

Hosting & Domains

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Where will my website be hosted?

Your site will be hosted on state of the art, high-frequency, cloud servers based in the UK. They are fast.  Really fast. We'll look after all the hosting tasks, so you never have to worry about it.

How much does hosting cost and is it included in my purchase?

Yes, hosting, security updates, maintenance and support is all included in the monthly fee.  See 'Choose my Design' for the current pricing.

Do I need to buy my own domain name?

Yes. You can purchase your domain name from any provider and we will connect it to your new website. If you need help with this, just let us know.

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